At Hawaiian Airlines, we know that children are a precious part of every family, or ‘ohana in Hawaiian. So when you entrust us with your child, we take our job extra seriously.
Our guidelines for our youngest solo travelers are designed to deliver them safely to their destinations, with maximum peace of mind for you. From the time they board our aircraft until we hand them off to the adult you designate at the end of their journey, we’ll take good care of them. Read on for all you’ll need to know about each step of your child’s journey.
To make sure we give your child the special attention they need when traveling alone, please call Hawaiian Airlines Reservations to notify them that your child will be traveling alone — Let us know if you want to arrange our Unaccompanied Minor Service, as well.
Please have the Unaccompanied Minor form completed to present to the Hawaiian Airlines agent upon check-in.
Age (years) |
Unaccompanied Minor Service Assistance |
Route |
Hawaiian Airlines Mandatory Fee |
---|---|---|---|
1 - 4 |
Not Permitted |
N/A |
N/A |
5 - 11 |
Required |
Within the State of Hawaii |
USD $35.00 per flight segment* |
Between North America and Hawaii (non-stop) |
USD $100.00 per flight segment* | ||
International | Not Permitted | ||
12 - 17 |
Optional (with fee) |
Within the State of Hawaii |
USD $35.00 per flight segment* |
Between North America and Hawaii (non-stop) |
USD $100.00 per flight segment* | ||
International |
N/A |
*For tickets issued on or after May 15, 2017, Unaccompanied Minor Fees will be charged per flight segment. Unaccompanied minors booked on eligible connecting flights will be required to pay the applicable fee for each flight segment.
We welcome all our guests to enjoy the First/Business Class experience. Children are no exception!
- Exception: If the next scheduled connecting flight departs more than 2 hours after the previous flight’s scheduled arrival, unaccompanied minors must be booked on that flight the same day and not on a later flight. If no seats are available on this flight during booking, the child must travel on another day when these conditions can be met.
Click here to download and complete the Unaccompanied Minor form to present to the Hawaiian Airlines agent upon check-in.
Airport | City | Unaccompanied Minor Pick-up Location |
---|---|---|
HNL | Honolulu, Oahu | Parent or responsible adult should check-in with a Hawaiian Airlines agent in Terminal 1, Lobby 2 or Lobby 3, to receive a gate pass to meet their child at the arrival gate. |
OGG | Kahului, Maui | Baggage claim, located at far end of baggage carousel. Gate pass are available at the ticket counter. |
JHM | Kapalua, Maui | No designated pick-up location. Parent or responsible adult should check with ticket counter for further instructions. |
ITO | Hilo, Hawaii Island | No designated pick-up location. Parent or responsible adult should check with ticket counter for further instructions. |
KOA | Kona, Hawaii Island | Parent or responsible adult can pick up the unaccompanied minor at the exit door of the holding area. |
LIH | Lihue, Kauai | Parent or responsible adult can pick up the unaccompanied minor at the Baggage Service Office. |
LNY | Lanai City, Lanai | In front of the main terminal entrance next to the Security Desk. |
MKK | Hoolehua, Molokai | Meet at the arrival gate in the baggage claim area. |
LAS | Las Vegas, NV | Please report to the ticket counter one (1) hour prior to arrival of aircraft for your gate pass. One (1) adult will be allowed through security to pick up the child. |
LAX | Los Angeles, CA | Parent or responsible adult can pick up the unaccompanied minor at the Baggage Service Office. |
SMF | Sacramento, CA | A Hawaiian Airlines agent will attempt to contact the adult listed in the reservation and make arrangements and issue a gate pass. If unable to contact, the unaccompanied minor can be picked up at the Baggage Service Office. |
SFO | San Francisco, CA | Parent or responsible adult must go to the security check point. A Hawaiian Airlines agent will escort the unaccompanied minor to security. Signature and picture ID is required for pick up. Hawaiian Airlines agent will try and contact parent or responsible adult before arrival of aircraft to advise estimated time of arrival. Please make sure to add your cell and home phone numbers to your reservation for courtesy call. |
SAN | San Diego, CA | Parent or responsible adult can pick up the unaccompanied minor at the Baggage Service Desk near carousel 3. Gate passes will not be issued for arrivals. |
OAK | Oakland, CA | Parent or responsible adult must wait outside of security. An agent will escort the unaccompanied minor to the adult after all passengers have deplaned. |
PHX | Phoenix, AZ | Parent or responsible adult must go to the security check point. A Hawaiian Airlines agent will escort the unaccompanied minor to security. Signature and picture ID is required for pick up. Hawaiian Airlines agent will try and contact parent or responsible adult before arrival of aircraft to advise estimated time of arrival. Please make sure to add your cell and home phone numbers to your reservation for courtesy call. |
PDX | Portland, OR | Parent or responsible adult must check-in at the Hawaiian Airlines ticket counter. A Hawaiian Airlines agent will issue gate pass to meet unaccompanied minor at gate. Please contact an agent on duty at (503) 572-8848 to obtain a gate pass or to coordinate pickup if you arrive too close to arrival time. |
SJC | San Jose, CA | Parent or responsible adult must wait outside of security. An agent will escort the unaccompanied minor to the adult after all passengers have deplaned. |
SEA | Seattle, WA | Parent or responsible adult must check in with a Hawaiian Airlines agent at baggage claim. Hawaiian Airlines agent will not be available at baggage claim until approximately 20-30 minutes after the arrival of the unaccompanied minor's flight. The Hawaiian Airlines agent will then escort the unaccompanied minor to baggage claim (Carousel 1). |
BOS | Boston, MA | Parent or responsible adult can pick up the unaccompanied minor at Carousel 1 near the Dunkin’ Donuts. Gate passes will not be issued for arrivals. |
JFK | New, York, NY | Parent or responsible adult can pick up the unaccompanied minor at the Baggage Service Office. |
International Destinations | Not Permitted |
Both you and your child must check in with an agent at the airport. This is so you can complete some required forms and pay the unaccompanied minor fee. Children traveling alone will not be allowed to check in on the web or at an airport kiosk.
Only major credit cards are accepted for in-flight purchases.
For more about travel by unaccompanied minors on Hawaiian Airlines, please view our Domestic Contract of Carriage.